Return Policy

  1. Products purchased within 30 days are eligible for a return if they show no signs of use or damage and can be considered new. 

  2. All refunds are subject to a 10% restocking fee, note that shipping is not refundable, and customer must cover return shipping. 

  3. All exchanges are accepted and free of charge, customer must cover shipping for the return both ways. 

  4. All returns are processed through the website, refunds are issued based on your original form of payment.

  5. Returns requested as a result of error on part of Novustech (wrong/defective product received) are not subject to the restocking fee and shipping will be covered by Novustech.

To request a return, please complete the form below.